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SOFTWARE TESTING |
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WEBSITE DESIGNING & DEVELOP |
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E-MAIL & CHAT SUPPORT |
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DATA ENTRY |
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CUSTOMER SERVICE |
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ENQUIRY HANDLING |
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TECHNICAL SUPPORT SERVICE |
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PRODUCT / SERVICE PROMOTION |
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MARKET RESERCH & SURVEY |
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SALES & MARKETING |
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| VOICE BROADCAST |
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SERVICES |
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Aletheia offers world class offshore Telemarketing call center services, BPO Services and IT services like software development and testing , web development which promotes the success of our customers by providing, innovative, value added services, that increases productivity, enhances the quality of client communications, and delivers highest level of support, in terms of customer satisfaction from various businesses. To facilitate it’s functioning; the India Delivery center has a state-of-the-art 20-seater facility with the latest technology to provide real time service to its clients. |
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INBOUND SERVICES |
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Aletheia offers Inbound Customer Services 24 hours, round the year. Hence now we shall not let you miss your important business calls, as the responsibility of satisfying your customers is efficiently shouldered by us. Our Inbound Call Center is equipped with state of the art infrastructure and latest softwares programs. Every single call, routed in our Inbound Call Center, is handled by highly trained and professional CSR i.e Customer Service Representatives who makes sure that at the end of the call, your precious customer is satisfied, and gets the right information for all his inquiries. |
Answering Service |
Order Taking |
Customer Service |
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OUT BOUND SERVICES |
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We provide Outbound Telemarketing Services which comprises of an innovative Call Center Setup, equipped with all the latest tools, which enable us to make successful marketing calls for your products and services. Each Outbound Call is recorded so as to ensure that the quality of the Outbound Calls made from the Call Center, are not deteriorated at any stage of the ongoing conversation between the agent and the prospect customer. Our experience and expertise in handling Outbound Call Center Services makes it possible to successfully accomplish, each project we undertake for marketing and sales of the products and services, offered by you. |
Appointment Scheduling |
Product/Service Promotion |
Market Research & Survey |
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IT SERVICES |
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Aletheia specializes in the development of custom software applications and offshore software outsourcing services. We carry out custom programming, database design, client-server and internet/intranet software application development on all platforms including windows, linux, Mac |
Software Development |
Software Testing |
Website Designing & Web Development Services |
SEO Services |
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